Data Privacy & Security Policy

This Data Privacy & Securty Policy (“Privacy Policy”) discloses how Showers Of Blessing Evangelistic Ministry (Hong Kong) Limited (“SOBEM HK,” “us” or “we”) collects, stores and handles the Personal Data of its users (Users of SOBEM app and visitors to the sobem.org.hk website).

Please read the followings to understand how SOBEM HK uses the Personal Data (as defined below) we may collect from you. By providing your Personal Data to us, you are consenting to this Privacy Policy and the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Policy.

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1. Our Commitment to Protect Your Privacy

At SOBEM HK, we are committed to protecting your personal and data privacy. To ensure that you can make informed decisions and feel confident about supplying your Personal Data to us when using our website, mobile and other services, we provide this notice outlining our practices and the choices you have concerning how your Personal Data is being collected and used by us.

2. The Personal Data We Collect

We request information from you in several areas of our website, mobile app and other channels that may be used to personally identify you (“Personal Data”), including but not limited to:

1. Your personal information such as your name, gender, or other information about your registered status with our organisation;

2. Your contact information such as your telephone numbers, mailing addresses, email addresses, and fax numbers;

3. Your credit card information and billing information, including name of cardholder, card number, billing address and expiry date;

4. Your organisation information such as orgnisation name, title and associated contact information;

Certain Personal Data (particularly relating to your personal information and contact information) are required for specific services and if you fail to supply such Personal Data as requested from each specific service, we may be unable to deliver you the services in full.

3. Purpose for which the Personal Data are Collected and Used

We may use the Personal Data you provided for one or more of the following purposes:

1. For your use of the online services available at any of our websites and/or through other telecommunication channels;

2. For the supply of any products and/or services which we may offer to you or you may require from us from time to time;

3. For marketing, promotional and customer relationship management purposes, such as sending you updates on latest offers and promotions in connection with our products and services;

4. For identification and verification purposes in connection with any of the services or products that may be supplied to you;

5. To contact you regarding your enquiries;

6. To disclose to a third party to comply with any law, legal requirements, orders, directions or requests from any court, authority or government body of any jurisdiction, which may be within or outside of Hong Kong;

7. To facilitate the payment for products and services provided by us including verification of credit card details with third parties and using the Personal Data you provide to conduct matching procedures against databases of known fraudulent transactions (maintained by us or third parties).

8. To improve our security, including in relation to the processing of payment by credit card to guard against the risk of fraud including carrying out matching procedures against databases of known fraudulent transactions (maintained by us or third parties).

We may from time to time use aggregate non-identifying information about our customers to better design our website and/or to improve our services and products. This means we may provide this information to third parties.  However, this information will never identify any single user in particular.

Except as provided below, we will not knowingly or intentionally use or share the Personal Data you provide to use in ways unrelated to the aforementioned purposes without your prior consent. 

4. Links to Other Sites

This website contains links to other sites that are operated by third party companies with different privacy practices. You should remain alert when you leave our site and read the privacy statements of other websites. We have no control over Personal Data that you submit to or receive from these third parties.

5. Disclosure and Transfer of Personal Data

SOBEM HK is a global organisation with operations, offices, affiliates and partners located worldwide.  As such, the Personal Data you submit to us in one country may be transferred, used, processed, stored and accessed worldwide in one or more additional countries, as described in this Privacy Policy. 

In addition, we may disclose and transfer Personal Data to and jointly use Personal Data with (whether within or outside of your jurisdiction) our subsidiaries, service providers, and other persons who we consider appropriate, in connection with the services and products provided to or requested by you.  We may disclose this information to facilitate communication of news and information about such services and products and otherwise for the purposes mentioned above, under Section 3, "Purposes for which the Personal Data are Collected and Used."

The entities with whom we may share your Personal Data include but are not limited to:

1. SOBEM headquarter and any SOBEM offices or branches.;

2. any agent, contractor or third party service provider who provides administrative, marketing and research, distribution, data processing, telemarketing, telecommunications, computer, payment or other services to SOBEM HK in connection with the operation of its business;

3. credit reference agencies;

4. credit, debit and /or charge card companies and/or banks;

5. government or non-government authorities, agencies and/or regulators;

Where permitted by applicable local law, we may also disclose your Personal Data to third parties:  (i) when required by law, by court order, or in response to a search warrant or other legally valid inquiry; (ii) to an investigative body; (iii) to enforce our agreements with you; (iv) when requested by other government or law enforcement authorities (such as immigration and customs control and/or border control agencies); (v) with your express consent, or, (vi) pursuant to our good faith belief that disclosure is required by law or otherwise necessary to the establishment of legal claims or defenses, to obtain legal advice, to exercise and defend our legal rights, to protect our rights or property and those of our subsidiaries, or to protect the life, body or property of an individual. This also applies when we have reason to believe that disclosing the Personal Data is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Please be advised that the Personal Data that SOBEM HK collects or obtains may be transferred to jurisdictions that offer lesser protection of Personal Data than that provided in your jurisdiction.  By submitting personal information to SOBEM HK or using SOBEM HK website, you understand and consent to such transfer. 

6. Changes to Privacy Policy

We will post on our website at www.sobem.org.hk any changes to this policy with the effective data of the changed policy, so that you can be informed of the way we collect and use your Personal Data any time you so choose.  If at any point we decide to use the Personal Data you submitted under this current policy in a way that differs materially from the privacy policy that applied at the time of that submission, you will be notified and given the opportunity via the website, email or in writing to opt out or otherwise prevent such usage.

7. Notice on Direct Marketing

Occasionally, we may use your personal data (including your name and contact details) to send you marketing communications such as emails containing news, promotions and information about our TV programs and events.  However, we will first obtain your consent before doing so. Please see below on how to provide us with your consent.

We may also provide your personal data (including your name and contact details) to third parties including our marketing partners or e-marketing service providers for the purpose of marketing.  Again, we will only do this if you provide us with your consent.

You may indicate your consent to the above by the following ways:

1. when providing us with your personal data through our website or a form, ticking boxes indicating your consent; or

2. when providing us with your personal data through the telephone, tell our customer representative that you consent

You may opt-out from receiving marketing communications at any time, free of charge, by:

1. writing to us by mail to Flat 801, 8/F., Lemmi Centre, 50 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong;

2. updating your email subscriptions by emailing info@sobem.org.hk

8. Data Controller

Any personal data provided to or gathered by SOBEM HK is controlled primarily by SOBEM HK.

9. Retention of Data

All Personal Data that has been collected from you will only be stored for a limited duration that is relevant to the purpose for which it was processed and for as long as required by applicable law.

*Online payment service is provided by PayDollar. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using Extended Validation Certificates (EV) SSL transaction encryption.

This notice is written in English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this notice, the English version shall prevail.

This Appendix to our Privacy Policy pertain to information we gather and how we use it, and is to be treated as an extension to our Privacy Policy. The complete Privacy Policy shall be made available from Showers of Blessing Evangelistic Ministry (SOBEM) Hong Kong upon written request.
 

Confidentiality and Security

• We limit access to personal information about visitors to employees who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs.

• We use password protocols and encryption software to protect personal and other information we receive when a gospel tools, service, or donation is requested and/or made online.  Our security and privacy policies are periodically reviewed and enhanced as necessary.

Website and Electronic Online Transaction

Information SOBEM gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to our audience's needs and to gain better understand the demographics of our audience.
 
Though visitors do not need to register to visit our website, registration is necessary to receive our electronic newsletters and make donation online.  During registration the user is asked to supply an email address, First and Last names, and contact information.
 

• Electronic Newsletter. We will offer a free electronic newsletter to users. SOBEM gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by sending us an email. SOBEM also adhere to the industry “opt-in” standard.

• Donation. As a security precaution, it is necessary to insist upon visitors to be registered before donation can be made. Information entered from the registration will be used to complete the online donation transactions.

Cookies
We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain personal information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.  SOBEM uses cookies to track user traffic patterns (as mentioned above).
You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to visit or enable functions that require registration as outlined above. 
 

Internet Protocol (I.P.) Address
Certain functions within the website rely on the IP Addresses of visitors to filter out information that are not relevant to the visitor based on the associated geographical location to the said IP Address. SOBEM will not record such address on or off our website.
 

Your Consent
By using this site (www.sobem.org.hk), you consent to the collection and use of this information by SOBEM. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
 

Contact Information
Questions, concerns or inquiries relating to the privacy policy for Showers of Blessing Evangelistic Ministry (SOBEM) Hong Kong Limited or about any treatment of personal information should be emailed to info@sobem.org.hk or submitted by telephone to (852) 2314 4373.